Overview

1. Introduction

Welcome to Northern Star Jewellery Ltd (“we,” “us,” “our”). These Terms of Use govern your use of our website, products, and services. By accessing or using our website [www.northernstar-jewellery.com], you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our site.

2. Changes to the Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page, and your continued use of the site following any modifications signifies your acceptance of the updated terms. Please review this page periodically for updates.

3. Use of the Website

• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.
• You are prohibited from using the site to transmit any harmful or disruptive material, including viruses or malicious code.

4. Product Information and Pricing

• We aim to provide accurate descriptions of our products, but we do not warrant that the information on our website is entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions, including pricing and availability, without prior notice.
• Prices are subject to change without notice. All prices include VAT, where applicable.

5. Orders and Payments

• By placing an order, you agree to purchase a product in accordance with these terms. Once an order is placed, we will send you an email confirming receipt of your order.
• All payments must be made in full at the time of order. We accept Visa, MasterCard, Google Pay and PayPal.
• We reserve the right to refuse any order, including but not limited to, cases where we suspect fraudulent activity, product availability issues, or pricing errors.

6. Shipping and Delivery

• We offer various delivery options within the UK and internationally. Please review our Delivery & Returns page for full details.
• We are not responsible for delays outside of our control, including customs delays for international orders.
• You are responsible for providing accurate delivery information. We are not liable for any loss or damage resulting from incorrect delivery details provided by you.

7. Returns and Exchanges

• Please refer to our Delivery & Returns policy for information on returning or exchanging items.
• Custom or personalised jewellery cannot be returned or refunded unless faulty.
• Refunds will only be issued to the original payment method used at the time of purchase.

8. Intellectual Property Rights

• All content on this website, including images, designs, logos, and text, is the property of Northern Star Jewellery or our licensors. You may not reproduce, distribute, or use any part of this website without prior written consent from us.
• The trademarks, logos, and service marks displayed on the website are the property of Northern Star Jewellery.  You are not permitted to use them without our prior written approval.

9. User Accounts

• You may be required to create an account to use certain features of the site. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
• We reserve the right to suspend or terminate your account if we suspect any unauthorized activity or breach of these terms.

10. Disclaimer of Warranties

• We provide the site and its content on an “as-is” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

11. Limitation of Liability

• To the fullest extent permitted by UK law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or any products purchased from us.
• In any case, our total liability to you for all claims arising from your use of the website or purchases will not exceed the amount paid by you to us during the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Northern Star Jewellery and its affiliates, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the website or breach of these terms.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of these third-party sites and do not endorse or assume liability for their actions.

14. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts of the United Kingdom for any disputes arising under these terms.

15. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at:
Northern Star Jewellery Ltd
Penarth – 8 Windsor Arcade,
South Glamorgan,
CF64 1JA
029 2070 9707